Frequently Asked Questions

Everything you need to know about your DORADO experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Return shipping is free for domestic customer exchanges.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.

What payment methods do you accept?

DORADO accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.